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System Outage Notification
 
If you experience problems accessing or logging into the CM/ECF system during business working hours of Monday - Friday 9:00 a.m. to 4:00 p.m. please contact:
CM/ECF HelpDesk Call: Sacramento 1-866-884-5525 Fresno 1-866-884-5444
or E-mail: caed_cmecf_helpdesk@caed.uscourts.gov

If you experience problems logging in after business hours or during holidays and you are using a valid login and password you can send electronic notification to system staff of system outages by submitting the following form:

Please indicate the type of problem:
System not responding (Not seeing CM/ECF Welcome page.)

Login screen not displayed

Login and password not accepted

Please enter your name and phone number with area code.

(Providing name and phone number does not guarantee a return phone call, however in the event we have questions it could help to resolve the problem faster.)