System Outage Notification

If you experience problems accessing or logging into the CM/ECF system during business working hours of Monday - Friday 9:00 a.m. to 4:00 p.m. please contact:

CM/ECF HelpDesk Call:
Sacramento 1-866-884-5525
Fresno 1-866-884-5444
or E-mail:
caed_cmecf_helpdesk@caed.uscourts.gov

Submit After Hours Notification 

Local Rule 134(c)
     (c) Technical Failures. The Clerk's Office shall deem the District ECF site to be subject to a technical failure on a given day if the site is unable to accept filings continuously or intermittently over the course of any period of time greater than two hours after 2:00 p.m. on a given day. Known systems outages will be posted on the web site, if possible. CDs or other electronic media may be filed with the Clerk's office during a time of technical failure.
          (1) Untimely Filings Due to District ECF Failure. A party may file on the next business day following the technical failure that is announced on the Court's website. If the technical failure is not announced on the Court's website, then the party must file the document as promptly as possible and seek appropriate relief from the Court.
          (2) Service Required Despite Court's Technical Failure. If filing is impossible due to the District's ECF failure, counsel shall timely serve the document directly on all counsel in the action by e-mail, overnight delivery or other expeditious means appropriate to the circumstances.
          (3) Failure at the Sender. Problems on the filer's end, such as phone line problems, problems with the filer's Internet Service Provider (ISP), or hardware or software problems, will not constitute a technical failure under these procedures nor excuse an untimely filing. A filer subject to mandatory electronic filing who cannot directly file a document electronically because of a technical problem on the filer's end must file the document electronically from another computer or in portable electronic format at the Clerk's Office. If electronic filing is not possible in any form, the party may file a paper document, shall annotate on the cover page that electronic filing was not possible because of technical reasons, and shall file electronically as soon as possible.

CM/ECF Outage Log
Start Date / Time End Date / Time Explanation
May 10, 2014 - 8:00AM May 11, 2014 - 8:00AM Scheduled Maintenance
January 24, 2014 - 1:00pm January 24, 2014 - 8:00pm National System Outage
December 13, 2013 - 5:00pm December 15, 2013 - 6:00pm Version 6.1 Upgrade
November 9, 2013 - 7:00am November 9, 2013 - 7:00am Implementation of Pay.gov